Does 8:00 AM Mean 8:45 AM?

I have faults – lots of them!!  But, when it comes to being on time, especially for an  appointment/work, then I think it should be a given that both parties will be on time!!!

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This week has been one full of waiting on others and the sad thing is I don’t think any of the  late parties even cared that they were late.

Tuesday morning I had an 8:00 time set up for a company to come to the venue and service the furnaces (all 4 of them!).    Someone from the company finally showed up at 8:45.

Screen Shot 2014-11-20 at 8.20.27 PM45 minutes late!!!!

When I asked him if I was going to get the first hour free he acted like that would be ridiculous.  On top of being late he didn’t even know what he was there for – Screen Shot 2014-11-20 at 8.19.02 PM

Needless to say, I wasn’t super happy!!!

Wednesday morning I had a root canal at 9:45.  I got there early to do any paperwork and then waited and waited and waited.  At 10:15 they called me back.Screen Shot 2014-11-20 at 8.24.17 PM

Not to worry though – I think he tried to make up the time by not fully numbing me since I felt everything going on the last 20-30 minutes.  I told him it was a good thing I was a runner!!!  (I do understand that it is easy to get behind in the health profession.)

Thursday morning I had an electrician scheduled to come at 10:45 am to go through the apartment that we cleaned last weekend and that I’ve been working on all week.  (We just used this guy about 3 weeks ago – he was 15 minutes late then.)

I called at 11:00 to see if he was still coming – left a voicemail.  At 11:15 I saw his truck pull into the parking lot but he didn’t get out.  I went out and got in my truck – he was eating.  He called me and said “sorry I missed your call – I was running late.  I’m here now.”  I told him that I knew because I saw him sitting eating (35 minutes late by this point) and that I was leaving.  I said that he had been late 2x with no phone call or anything and that I didn’t have time for that type of business

He emailed me later – his version of apologizing I guess – and said he didn’t think that 15-20 minutes really made that much difference.

1.  He was over 30 minutes late.
2.  IT MATTERS!!!!  My time is important, too!!!

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In addition to all  of this wasted time this week, we have also had issues with referrals from our primary care Drs office which resulted in wasted time.

I have been waiting on a couple of referrals for about 3 weeks now for my leg.  Tuesday afternoon I got a call from an office to get my information before my appoint Wednesday morning (during the time of my root canal of course!!!).

What appointment?!  So I had to reschedule for a whole week later since no one called me!!!

Chris went to the DR  a couple of weeks ago to have a spot checked out – that required a referral to the dermatologist.  He got a voicemail last week saying – “Your appointment is November 19 at 3:30.”

He went to the appointment Wednesday( November 19).  They had no idea why he was there because his real appointment is December 19.  He listened to the voicemail again – yep she said November.

This referral system is all from our primary care DR.  I called and left a message for the “referral” person to call me – still haven’t heard back.

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Do you feel like people just don’t care about being on-time or treating your time like it’s valuable?!

Happy Friday!!!

Kim

 

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